Certified Alpha Contractors

The Alpha Program does a full inspection and review on the performance of each certified contractor. The documentation can be found below with the information for each contractor.

 

  1. Insulated Roofing Contractors
  2. Wattle & Daub Contractors

Insulated Roofing Contractors

Performance Metrics:

 

No Criteria Unit 2017
1 Overall customer satisfaction – Contractors (1-10) 9.8
2 Oldest job surveyed Years 31
3 Average age of jobs inspected Years 14
4 Average Job Area SF 37,794
5 Percent of jobs that do not leak % 100%
6 Percent of jobs completed on time % 100%
7 Percent of satisfied customers % 100%
8 Total number of jobs inspected                    (every two years) # 29
9 Total Number of  Roof Inspections               (every two years) # 8

 

Alpha Requirements:

 

Description Alpha Requirement IRC Performance
Roof Inspections Once every two years  May 2017 [Summary]
Submission of roofs installed Submitted Annually  Submitted Annually
Roofs not currently leaking 98% 100%
Customer satisfaction for surveyed roofs 98% 98%
Response time to leaks 7 days within notification 1 day within notification
Years of documented Performance 10 years 18 years

Contact Information:

Wayne Hampton

Regional V.P. of Sales

Office (812) 206-7700

 

Corporate Address:

326 Mt. Tabor Road

New Albany, Indiana 47150

 

Website: https://www.ircroof.com/


Wattle & Daub Contractors

Performance Metrics:

 

No Criteria Unit 2017
1 Overall customer satisfaction – Contractors (1-10) 9.9
2 Oldest job surveyed Years 34
3 Average age of jobs inspected Years 21
4 Total job area inspected SF 2,242,753
5 Percent of jobs that do not leak % 100%
6 Percent of jobs completed on time % 100%
7 Percent of satisfied customers % 100%
8 Total number of jobs inspected                    (every two years) # 32
9 Total Number of  Roof Inspections               (every two years) # 12

 

Alpha Requirements:

 

Description Alpha Requirement W&D Performance
Roof Inspections Once every two years  Nov. 2017 [Summary]
Submission of roofs installed Submitted Annually  Submitted Annually
Roofs not currently leaking 98% 100%
Customer satisfaction for surveyed roofs 98% 99%
Response time to leaks 7 days within notification 3 day within notification
Years of documented Performance 10 years 24 years

Contact Information:

Thomas Tisthammer

Regional V.P. of Sales

t.tisthammer@wattleanddaub.com

 

Website: http://www.wattleanddaub.com/